At the core of our service is the belief that you should always be in control of your care. We understand that each person has unique needs and preferences, and we strive to provide care that reflects these individualities. Our approach is based on flexibility and respect, ensuring that you can make choices that best suit your lifestyle, health, and well-being. From the very first conversation, we aim to listen, understand, and partner with you to create a care plan that supports your independence while ensuring you have the help and support you need when you need it. Your choice is our priority, and our care is tailored to meet you where you are, at every stage of your journey.
We offer a comprehensive range of services through our Home Care Packages to help you live independently and comfortably in your own home. Personal care is one of the most common services we provide, assisting with daily tasks like dressing, bathing, and grooming. Our team is trained to provide this care with dignity and respect, ensuring you feel comfortable and supported.
Domestic assistance is another essential service, which includes help with household chores such as cleaning, laundry, and other tasks that ensure your home remains safe and welcoming. We also assist with meal preparation and grocery shopping, ensuring you have access to nutritious meals that cater to your dietary preferences and needs.
For those who require physical adjustments to their home, we offer modifications to make your living environment safer and more accessible. These can include installing grab rails, ramps, or other home adjustments designed to prevent accidents and improve mobility.
Our allied health therapy services, such as physiotherapy, occupational therapy, podiatry, and speech therapy, are designed to promote your health, recovery, and ongoing well-being. We collaborate with trusted health professionals to help manage your care holistically. For individuals with more complex medical needs, we offer clinical care at home to manage conditions, including wound care, ensuring you receive the medical attention you need without leaving your home.
We also provide social support services to help maintain your connection with the community, whether it’s through activities, social groups, or one-on-one companionship. Specialised support for people living with dementia ensures individuals with memory challenges receive the care they deserve, while respite care offers relief for family caregivers. Our transport services help you maintain independence, whether for appointments, outings, or family visits.
We understand that in times of serious illness, palliative care is essential, and we offer compassionate services to support individuals and their families during this time. Additionally, we offer assistive technology and mobility equipment to improve your quality of life and ensure you have the tools you need to stay active and independent.
Home Care Package Services Across Perth
As a home care provider in Perth, we’re committed to delivering high-quality, reliable services across the region. Whether you live in the heart of the city or a more suburban area, we provide tailored care plans that suit your needs, location, and preferences. Our team is familiar with Perth’s diverse communities and is dedicated to ensuring that you can receive personalised care, wherever you are. We prioritise flexibility and responsiveness, adapting to any changes in your health or care requirements. By focusing on building strong relationships within the Perth community, we aim to become a trusted partner in your journey, helping you maintain independence, comfort, and well-being at home. Our services are not just about medical care; we are here to support every aspect of your daily life, ensuring you live safely and happily in your home for as long as possible.
Why Choose Us for Home Care Package Services?
Choosing the right home care provider is an important decision, and we understand the need for trust, reliability, and compassion. What sets us apart is our commitment to providing care that is truly person-centred. From the outset, we take the time to understand your goals, preferences, and health needs, crafting a care plan that aligns with your vision for your life. We pride ourselves on offering a diverse range of services that cover every aspect of home care, from personal assistance and domestic help to clinical care and allied health therapy.
Our team is made up of experienced, qualified professionals who are passionate about improving the lives of the people they care for. We ensure that our staff members undergo thorough training and background checks to give you peace of mind. Additionally, we understand that the best care is delivered when we work in partnership with you and your family. This collaborative approach ensures that your needs are always at the centre of our care plan.
We also value flexibility and adaptability, recognizing that your needs may change over time. Whether you require short-term help or ongoing support, we are here to adjust services as required. Our focus is always on helping you live your life to the fullest, while maintaining dignity, respect, and safety. When you choose us, you’re choosing a provider that’s dedicated to your well-being and committed to supporting you every step of the way.
As a registered home care provider in Perth, we take our commitment to your well-being seriously. We understand that our clients’ needs are diverse and unique, and we work tirelessly to deliver a service that is respectful, reliable, and tailored to you.
Respecting Your Privacy
Your privacy is a fundamental right, and we ensure that your personal information remains confidential and secure. We strictly adhere to all relevant privacy laws, safeguarding any data shared with us. Our staff are trained to handle sensitive information with the utmost care, ensuring that your privacy is respected at all times.
Treating You with Dignity and Respect
We believe that everyone deserves to be treated with dignity and respect, regardless of their age or health condition. Our approach is centred around making you feel valued and understood. We empower you to make decisions about your care, fostering an environment where your wishes and preferences are always a priority. Our caregivers are trained to engage with clients in a compassionate and respectful manner, ensuring that you feel comfortable and respected in your own home.
Providing a Well-Planned and Sensitively Managed Service
We understand the importance of providing a care service that is not only reliable but also safe and secure. Each client receives a customised care plan that is carefully created with input from you and your family, ensuring that it meets your unique needs and preferences. We manage the implementation of this plan with sensitivity, making sure that all aspects of your care are addressed in a way that supports your independence and well-being. Whether it’s personal care, medication assistance, or companionship, we ensure a seamless and supportive experience.
Involving You in Choosing Your Carer and Providing Continuity of Care
We believe that continuity is essential in building trust and comfort. You are always involved in selecting your carer, ensuring that their personality and skills align with your preferences. If you ever wish to change your carer or the level of care you receive, our Helpline is always available to assist. We value your input and ensure that any changes to your care plan are handled smoothly and with minimal disruption.
Responding to Your Feedback
Your feedback is vital in helping us continuously improve our service. We welcome both positive and constructive feedback, as it allows us to adjust and enhance our care offerings. Our team is always ready to listen, respond, and take action to meet your needs better.
Access to Allied Health Professionals and Doctors
Our commitment to your health extends beyond personal care. We work closely with a network of allied health professionals and, when necessary, doctors, to provide you with comprehensive care. Whether you need physical therapy, occupational therapy, or medical consultations, we coordinate these services to ensure you receive the best possible care.
How to Switch Your Home Care Package to Us
Switching your Home Care Package to our services is a simple and smooth process. We understand that changing providers can feel overwhelming, but we are here to support you every step of the way. Our team will guide you through the process of transferring your package, ensuring that all necessary documentation is handled efficiently and that you experience no disruption in your care. We take pride in offering personalised assistance to help you transition seamlessly into our care services, providing you with peace of mind from day one.
Funding for In-home Care and Support
Home Care Packages (HCPs) are designed to cater to the varying care needs of older Australians, with four different levels offering different types of support. Each package level is based on an assessment of your individual needs, with the aim to provide the right amount of care.
Level 1 Home Care Package – Basic Care Needs
Level 1 Home Care Packages are for individuals with basic care needs. This level provides support for those who need help with everyday activities, such as personal care, light domestic tasks, and shopping assistance. It offers a modest amount of funding, focusing on maintaining independence and improving quality of life.
Level 2 Home Care Package – Low Care Needs
Level 2 Home Care Packages are designed for people with low-level care needs. This level provides more support than Level 1, including assistance with daily personal care tasks, domestic chores, and help with transport to medical appointments. It aims to help people stay living independently at home for as long as possible.
Level 3 Home Care Package – Intermediate Care Needs
Level 3 Home Care Packages cater to individuals with intermediate care needs. Those with more complex needs can access a broader range of services, such as medication management, nursing care, and more frequent help with daily tasks. This level of care offers a more comprehensive approach to maintaining independence and improving health outcomes.
Level 4 Home Care Package – High Care Needs
Level 4 Home Care Packages are for individuals with high-level care needs. This level offers extensive support, including regular nursing care, assistance with all aspects of personal care, and the provision of allied health services. Individuals who are assessed as needing high-level care can benefit from this package, which provides the highest level of funding and support to help manage complex health and personal care needs.
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